Many institutions are feeling restrictive budget cuts and reduced compliments of full-time employees. Even if budgets are healthy and international programs are growing, there are a variety of business processes associated to the international office that are tedious to train, difficult to manage, or otherwise hard to find appropriate staffing. For these services, Lemon Tree Global is uniquely attuned to provide Business Process Outsourcing (BPO) services for your international office. A few of the processes we are particularly good at providing include:

Admittance – Hire an admittance committee that can keep all compliance guidelines and streamline the tedious process of conducting interviews, reviewing and managing student files, and issuing acceptance letters. This is an effective way to get to more applicants faster, giving your institution a possibility for higher admittance and attendance rates as students won’t choose to go elsewhere while waiting for acceptance.

I-20 Issuance– Hiring our BPO services for a well-trained and experienced group of individuals who have completed official SEVIS DSO training could be an effective way to be more efficient with I-20 issuance—a significant part of the international student admittance process. Furthermore, faster or more effective I-20 issuance can also lend itself well to attracting top level agents and other recruitment partners.

Onboarding/Orientation– It is not uncommon for an international office to be so caught up in all other responsibilities that it fails to give adequate attention to effective onboarding or orientation. A poor orientation or lack of details can leave students feeling neglected, and overall affinity and long-term recruitment will go down. Lemon Tree has the means and experience necessary to provide extraordinary onboarding and orientation as a BPO service.

Student Services– What if every single one of your students had a one-on-one experience with a direct ‘welcome concierge’ willing and ready to listen to every question about housing, food preferences, transportation, banking, and all of the things that are so time consuming for any international student office to answer?

With Lemon Tree’s BPO student service offering, you can! And it’s less expensive and more valuable than you might think! What value? –extraordinary affinity and retention. And how about a few more students? That’s right as your new student’s new “hired friend”, we are constantly asking for referrals to your program. And guess what—we GET them for you!

CPT/OPT Employment Management– Curricular Practical Training (CPT) and Optional Practical Training (OPT) programs are one of the core competencies of the principal founder of Lemon Tree Global. Blaine Hone created an 84-page document articulating each nuanced factor of a complexly rigorous, yet pristinely compliant CPT program. Mr. Hone defended his program documentation directly with the Department of Homeland Security’s Director of SEVP and got it approved. With our deep understanding of CPT and OPT, we now consult with institutions in establishing or revising their CPT programs to make them more market-competitive and compliant. As a service we can also manage employer relationships and all student-facing, documentation, or other interactions dealing with CPT and/or OPT management.

Employer Partnerships– With significant experience placing international students with employer partners we know what it takes to vet, approach, land, and manage meaningful employer partners. We can build a portfolio of meaningful employer partners for your institution and help you manage them to your students’ benefit.

Foreign Office Setup/Management– We have multiple trusted contacts in multiple countries who can either setup an outsourced foreign office for you and function as your outsourced foreign office manager. Alternatively, we can help you find and establish direct representation in foreign countries, giving you access to a bona-fide direct international office in the foreign country.